Viagogo has reached a settlement with the Fédération Romande des Consommateurs (FRC), Switzerland’s largest consumer protection organisation.  The secondary ticketing marketplace, whose European headquarters are in Switzerland, has allocated 100,000 CHF (roughly €105,000 or £90,000) as compensation for the 807...

Footballing giants FC Barcelona have officially joined FEAT in its mission for a Europe-wide ban on event ticket resale above face value. The agreement was signed at a meeting in the office of FC Barcelona president Joan Laporta, who was...

FEAT held its annual general meeting in Barcelona on Thursday 19th October.  Discussions about lobbying priorities for the coming year focused on the role of online search advertising in supporting predatory ticket resale. It’s estimated that Google is responsible for...

A FEAT panel at Primavera Pro has publicly called for search engines to question their role in helping to facilitate unauthorised ticket resale –  a major cause in leading fans to overpriced, misleading and often invalid tickets.  The panel –...

A court in Paris has reaffirmed its decision to order Google to prohibit the sale of advertisements to unauthorised ticket resale platforms. French authorities initially made the order back in 2020, on the basis that Google were allowing advertising from...

Italy’s Communications Regulatory Authority AGCOM has fined viagogo over €12M for breaking the country’s laws prohibiting commercial resale above face value, in what is the latest in a number of substantial fines the company has faced in Italy in recent...

An alliance of live industry organisations and professionals from across Europe has revealed details of ‘Make Tickets Fair!’ — a campaign aimed at educating and empowering live entertainment fans to avoid being ripped off by unscrupulous ticket resellers. A new...

On Thursday 20th October, FEAT met at Alkimia in Barcelona for its first in-person general meeting since the pandemic. The meeting saw members agree to continue campaigning for a Europe-wide ban on ticket resale above face-value, as the Board refocused...

The Face-value European Alliance for Ticketing welcomes news that the European Parliament has voted to approve a new Regulation to better tackle online harms

Italy’s Communications Regulatory Authority AGCOM has fined viagogo €23.5M for breaking the country’s rules on secondary ticketing and has given it seven days to remove the illegal listings from its site. The decision, taken at an AGCOM Council meeting on...

The EU has reached a provisional political agreement on the Digital Services Act, a regulation designed to create a safer and fairer online environment, including over ticket resale abuses. After a marathon 16 hours of discussions between policy-makers, the text...

Over 140 representatives from across Europe’s live performance sector have signed an open letter calling for the European Union to introduce tougher laws on online marketplaces.